Help CenterKeeping appointment statuses up to date helps your staff quickly identify which pets have arrived, are currently in your facility, or have already departed. Kennel Connection Cloud allows pets to be checked in or checked out from several areas of the software, making it easy to update their status no matter which view you're currently working in.
Checking In or Out from the Compact or Comfortable Dashboard View
- Navigate to the Dashboard.
- Locate the pet's appointment.
- On the right side of the appointment, click Check In or Check Out.
💡 QUICK TIP: The Compact and Comfortable dashboard views provide dedicated Check In and Check Out buttons, making them the fastest way to update a pet's status.
Checking In or Out from the Classic Dashboard View
- Navigate to the Dashboard.
- Change the view to Classic View if needed.
- Locate the pet's appointment.
- Click the three dots on the far right side of the appointment.
- Select Check In or Check Out.
Checking In or Out from the Full Day View Dashboard
- Navigate to the Dashboard.
- Change the view to Full Day View if needed.
- Locate the appointment card.
- Click the three dots in the upper-right corner of the appointment.
- Select Check In or Check Out.
🚨 IMPORTANT NOTE: Once a pet has been checked in, the menu options will change to Check Out.
Checking In or Out from a Schedule View
These steps apply to the Boarding, Grooming, Daycare, and Special Services schedules.
- Open the desired module.
- Click the Schedule tab.
- Locate the pet's appointment.
- Click the three dots on the left side of the appointment.
- Select Check In or Check Out.
🐾 HELPFUL TIP: Checking pets in directly from the schedule is especially useful when staff primarily work from a specific module throughout the day.
Common Use Cases
- Recording pet arrivals for boarding, daycare, grooming, or special services.
- Tracking pet departures at pickup.
- Monitoring facility occupancy throughout the day.
- Keeping appointment statuses accurate for all staff members.