Help CenterConfirmation emails are sent as soon as you make the appointment.
IMPORTANT: Kennel Connection also has the option to send confirmation text messages which are much more deliverable than emails. Please contact Sales for more information. Sales@SupportConnectionLLC.com or 1-888-486-4343 option 1.
Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent.
Click on Setup, Business Info, Email tab.
You set these options for each module, Boarding, Grooming, Daycare and Special Services.
Check the first checkbox, 'Send appointment confirmation email'.
You can enable any of the other options as needed.
The three boxes are so you can add any additional information for your clients. Examples would be if you want to include your cancellation policy or give your pickup/dropoff times.