Help CenterKC Cloud does not currently include a dedicated Training Module. If you offer training services, you will need to decide how you would like to track those appointments within the system.
There are two primary options available, each with its own advantages depending on the type of training services you provide.
Option 1: Use Special Services
This allows you to create standalone training appointments.
Good for:
- One-on-one sessions
- Staff-managed bookings
Keep in mind:
- Special Services do not appear in the Client Portal
- Clients cannot book these online
- Recurring appointments are not supported
- If a class meets weekly for say 3 months, you will need to create each appointment individually (for example, 12 separate appointments)
Please click Here for more information on the Special Services module.
Option 2: Use Other Services (Attached to Boarding or Daycare)
You can create a Training “Other Service” and attach it to a Boarding or Daycare appointment.
Good for:
- Resident training (pets already boarding)
- Allowing clients to book online
Keep in mind:
- Clients must select Boarding or Daycare to book training
- The appointment will not be labeled specifically as “Training”
- Reports will show all Other Services together (you cannot filter just training)
- The invoice will include a Boarding or Daycare line — do not remove it, but you can zero it out if needed
Please click Here for more information on Other Services.
What’s Easiest?
- Resident training: Add it as an Other Service to the boarding stay
- One-on-one sessions: Either option works
- Long recurring classes: Special Services can be used, but each appointment must be created individually