<p><span style="font-size: 12.0pt; line-height: 115%; font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Clients can't see anything but the totals on the invoices that are sent over. They can't see deposits or credits. Credit needs to be applied before payment link is sent.&nbsp;</span></p>

Clients can't see anything but the totals on the invoices that are sent over. They can't see deposits or credits. Credit needs to be applied before payment link is sent. 

If a customer is paying via text to pay and they have credit on their account will they see that?

How do I setup multiple locations? 

Is there a quick way to view next or previous days on the Dashboard from a mobile device?

If someone is taking a deposit manually in the appt, is there a way for the system to calculate the % or do they have to manually calculate the %?

Is there a way to set a limit on the amount of dogs allowed in specific runs?

Is there a place to set up an automatic cancellation charge when a client cancels last minute?

If someone takes a deposit today for an appointment in the future, is there a report that will show the dollar amount for the future stay?

I'm confused on prepayments vs credits vs deposits. Help.

Does the projected income minus the deposit that was already taken?

If a dog is checking out early but the invoice was already paid, what happens to the two days that were paid for?

Is there a way to track occupancy by run or run size?

General FAQ

Ask your KC-Cloud questions here