Help CenterConfirmation emails. Multilocation.
Confirmation emails are sent as soon as you make the appointment.
IMPORTANT: Kennel Connection also has the option to send confirmation text messages. Please contact Sales for more information. Sales@SupportConnectionLLC.com or 1-888-486-4343 option 1.
Please note: Confirmation emails only apply to new appointments. If you are modifying an appointment, the confirmation email will not be resent.
Settings must be enabled for each location.
Click on Setup, Business Info, Email tab.
You set these options for each module, Boarding, Grooming, Daycare and Special Services.
Check the first checkbox, 'Send appointment confirmation email'.
You can enable any of the other options as needed.
The three boxes are so you can add any additional information for your clients. Examples would be if you want to include your cancellation policy or give your pickup/dropoff times.