Help CenterSettings are the same for all modules (Boarding, Grooming, Daycare, Special Services).
Feedings can be added to Online Reservation appointments. Even if your business doesn’t have many feed options, OLR is a great opportunity to create additional ones and potentially boost the revenue for appointments.
Settings must be added for each location.
Adding feedings
These feedings must be setup in File, Lists, Feedings before they can be added to OLR.
Add the feeding name and price. Feedings can be given up to three times a day.
Charge by day – This will charge the client one time, even if they receive the feeding 2 or 3 times a day.
Charge by service – This will charge the client for how many times they receive the feeding, 3 feedings will be charged x3.
Adding feedings for OLR
To add to OLR, click on Online Reservations, OLR Settings, Feedings.
Click on Add New.
Linked Item: Click here to choose the feeding. This is an important step as this controls how the feed pulls into appointments and how it invoices.
Title and Description: This is what your client will see when choosing the feeding and this can be anything you’d like to add.
Pet Type: If you have feedings that are only to be given to cats, dogs, or birds, choose the right pet type. If you have a feed set to Dogs, for example, then clients who are making appointments for a cat will not see these options.
Rate: Click if you’d like to show the price.
How often: Choose Morning, Afternoon and/or Evening, depending on how often you offer this feeding. If you check all three, that’s potentially 3 times the revenue.
Ask Qty: This setting allows clients to add instructions for the feeding that will be automatically added to the appointment and will print on reports.
Order: You can use the arrows to decide what order the feedings will be displayed.
Hit Save Settings when done.
Turn on Feedings
To enable Feedings for OLR, click on Pages to Display and click on Feedings. Use the arrows to set which order pages should be displayed for OLR appointments.
Setting options for Feedings on OLR
To set options of how the Feedings tab will display in OLR, click on Customize Pages and scroll down to Feedings.
You can also add customized messaging to the Feeding tab for OLR. An example might be you want to add a message about how the feedings are to be portioned or labelled.
You can enable/disable Frequency. If you disable this, then feedings are automatically added for every day of their appointment.
If you enable this, clients will be able to choose Every day, Every other day, Twice a week, Weekly, First day only, Last day only.
You can enable/disable the option for clients to add Feeding notes. These will be added automatically to the appointment and will print on reports.
Adding customized messaging for Feedings
You can require clients choose at least one feeding under General tab. If you do not enable this, the client will still see all your feeding options but they will be able to click through the screen without choosing one.
What your clients sees in OLR
Clients can choose as many feedings as they’d like. If enabled, they must choose at least one feed before continuing making the appointment.
