Require Email Addresses on Client Records

Kennel Connection includes an option to require an email address on all client records. When enabled, users will not be able to save a client profile unless an email address has been entered. This can help improve record completeness and ensure clients can receive emails such as appointment confirmations, invoices, receipts, and other communications.

Enable the Email Requirement

Navigate to:

Setup > System Options > Global

Check:

Require an Email Address on Client Cards

Save your changes.

Once enabled, Kennel Connection will verify that an email address has been entered before allowing a client record to be saved.

Saving a Client Record

When a user attempts to save a client profile without an email address, Kennel Connection will display a warning message.

The client record cannot be saved until an email address has been entered.

⚠️ Important: This setting applies to all client records created or modified after the option has been enabled.

Why Use This Feature?

Many features within Kennel Connection rely on having a valid email address on file.

Common examples include:

• Appointment confirmation emails
• Welcome emails
• Invoice and receipt emails
• Vaccination reminder emails
• Automated email communications

💡 Quick Tip: Requiring email addresses during client creation can improve communication rates and reduce the need to collect missing information later.

Common Uses

• Ensuring complete client records.
• Supporting automated email communications.
• Improving delivery of invoices and receipts.
• Reducing missing contact information.
• Standardizing client onboarding procedures.