Help CenterThe Daycare Online Reservation settings allow you to customize how clients request daycare appointments through Online Reservations. From appointment approvals and booking restrictions to employee availability, client communications, required forms, and additional services, these settings help ensure online bookings align with your facility's policies and daily operations. By configuring the reservation process to fit your workflow, you can reduce administrative work, improve scheduling accuracy, and provide clients with a convenient way to book daycare services online.
Options must be set for each location.
Click here for info on how to setup Use & Registration.
Click here to learn how to Design OLR Page.
Click here to learn about Email notifications.
Click here to learn how to add your own customized picture for OLR services.
Click on Online Reservations, OLR Settings, Daycare.
In this first section you can:
Require approval: This means clients can submit a request for an appointment and it will go into a Pending list. An employee will need to approve the appointment before it’s added to the schedule.
Cancel appointments: This is an optional feature. If enabled, put in your cut off time. Clients will not be able to cancel appointments past this time.
Limit bookings in the future: If you do not put anything here, the client can book up to a year in the future.
Disallow clients to add appointment notes: This can be enabled/disabled depending on whether you want clients to add additional info to appointment.
Require at least one item: If you click these boxes, then the client must choose at least one Feeding, Exercise, Product or Extra Service before continuing with the appointment. If you leave this blank, the client will see all of your options but will be able to click to go to the next screen without choosing anything.
Click here for information on how to setup Business Hours.
Put your max number of appointments per day, either overall or by dogs and cats.
Enter your customized message the client will see for overbooking if desired.
When a client clicks to make a Daycare OLR appointment, KC will check the schedule to see how many appointments are already booked and will display the overbooking message if you are already at the limit.
Set options for allowing appointments to be requested for the same day.
Email Settings
Approval emails: Set this option if you’d like to send a confirmation email when an appointment is added to the schedule or approved by an employee.
Denial emails: If you have to deny an appointment, you have the option to send or not send a denial email. Here you can set the default message but this will show on the screen and you can also edit it before sending.
Waitlist emails: If you use the waitlist feature, you have the option to send or not to send a waitlist email. Here you can set the default message but this will show on the screen and you can also edit it before sending.
Common Uses for Daycare Online Reservations
- Allowing clients to schedule daycare appointments online
- Reducing phone calls and manual appointment scheduling
- Requiring approval for new daycare clients
- Limiting same-day or last-minute bookings
- Controlling appointment availability based on employee schedules
- Collecting signed contracts and required documents before appointments
- Verifying vaccination requirements before attendance
- Requiring deposits or prepayments for daycare services
- Offering daycare add-ons, activities, or enrichment services during booking
- Managing capacity and scheduling during busy periods
- Gathering special instructions from clients before arrival
- Streamlining check-in by collecting information in advance
Click here to learn about Pages to Display.
Customize Pages:
Click here to learn about Notices.
Click here to learn about Departure Services.
Click here to learn about Vaccinations.
Click here to learn about Contracts.
Click here to learn about Appointment Questions.
Click here to learn about Document Settings.
Click here to learn about Payment Settings.
Click here to learn about Feedings.
Client here to learn about Exercises.
Click here to learn about Products.
Click here to learn about Extra Services.